With a web browser, go to the DVR’s web page (, if directly connected with an ethernet cable). This could be indicative of having no communication with the GPS antenna or no power to the GPS antenna. When the disk is found again, the DVR is able to resume functioning as normal and begin recording.Įvent Message: GPS failed to receive a valid signal in the last 15 minutes This message indicates that there may have been a temporary loss of the recording media. Test by inserting a newer storage media.Įvent Message: Storage media (SD/SSD) found, resuming normal operation If the media is over 5 years old, its performance may be degraded and errors may occur. Example: “2203” indicates manufactured in March 2022. PRO-VISION media will have a serial number code starting with 4 digit number with format of YYMM. If it is not, insert a PRO-VISION disk and see if the problem continues.Ĭheck to see the age of the media. If dirty, it may be cleaned with an electronics cleaner or isopropyl alcohol.Ĭheck to see if it is a PRO-VISION SD Card or SSD. Ensure that it is physically in good shape, with no damaged contacts, dirt, or other physical deformations. With the DVR off, remove the media and inspect the contacts. ![]() At that time, remove then reinsert the media. If unsure, press the button on the front of the DVR and wait for the STATUS LED to flash 3 times. If none are present, insert one and the issue will be resolved.Ĭheck to see if the SD card or SSD is fully inserted. The DVR will not be able to perform its normal function as there is no media on which to record.Ĭheck to ensure a SD card or SSD is present in the DVR. This message indicates that a SD/SSD card is not detected. This wire should be connected to an unswitched power source (Battery +).Įvent Message: No Storage media (SD/SSD) available, recording suspended If the power input (red) wire is connected to a switched circuit rather than a constant battery connection, this can occur. If damaged or unsure, replace the fuse.Ĭheck to see if the event timing correlates to the time the vehicle ignition is turned off. Remove and check the fuse to ensure it is good condition. If damaged or unsure, replace the fuse.Ĭheck the inline fuse for the ignition (green) wire. ![]() ![]() If so, replace the power cable.Ĭheck the connection points to the vehicle for the power input (red) wire and the ground (black) wire.Ĭheck the power cable for physical condition such as pinches or cuts.Ĭheck the inline fuse for the power (red) wire. With the system powered on, move/wiggle the connection at the rear of the DVR to see if the LED indicators on the front of the DVR turn off momentarily. If it happens occasionally, it could mean a problem with the circuit, wiring, or DVRĬheck the condition of the power input connection at the rear of the DVR. This message indicates a problem with the power to the DVR. Event Message: DVR shut down due to power source low voltage (4.0 Vdc)
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